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AI receptionist, dental

Answers the call. Finds the slot. Books it in Dentrix Ascend.

Booked straight into your live schedule. Anything it should not decide goes to your desk.

A caller asks for a cleaning, Bastaa offers Thursday at 2:00 PM or 3:30 PM, the caller takes 2:00 and the visit is written into Thursday at 2:00 PM.

Scheduling

The schedule, updated by Bastaa.

Appointments are written into Dentrix Ascend, following your clinic's own columns and hours.

Today, one clinic
TimeNew patientRecare patientReferral patientHygiene
8:00
8:30
9:00
9:30
10:00
10:30
11:00
11:30
12:00Lunch, not bookable
12:30
1:00
1:30
2:00
2:30
3:00
3:30
4:00
4:30
5:00
Written by BastaaAdded by your team
Forms

Customizable forms at your service

Five forms, English and Spanish, edited by your practice in the form editor. Filled on the patient's phone, filed to the chart in Dentrix Ascend.

After a booking, Bastaa texts the patient a link to the practice's five intake forms. The patient fills them in on their phone, in English or Spanish, and the answers are written to their chart in Dentrix Ascend with a PDF archived.

Insurance

Eligibility verified with the payers your patients carry

Eligibility checked before the patient sits down. The answer is filed to the chart in Dentrix Ascend.

Bastaa runs a real-time eligibility check for the patient's insurance and files the answer to their chart in Dentrix Ascend. The payer names shown are placeholders.

Eligibility check270 / 271
Outbound

Bastaa also picks up the phone first

Recare today. Authorizations and open treatment plans next.

  • Recare (live): Bastaa sees that a patient's recall is due, calls them, offers two morning times and books the checkup.
  • Authorizations (coming soon): When a payer approves treatment, Bastaa matches the letter to the plan and the dentist, calls the patient and books the visit.
  • Treatment not completed (coming soon): Bastaa checks treatment plans nightly, finds covered work still open, calls the patient and books the next visit.
One call, start to finish

The whole mechanism, in three steps.

What the product does today. Not a mockup.

01

It knows who is calling

Matched by name and date of birth. New patients get a chart.

02

It reads the columns you already zoned

Your columns, your doctors, your hours. Followed exactly.

03

It writes the appointment, or hands the call to your desk

Written into Dentrix Ascend, or handed to your desk.

Products

Six products. Four are live today.

The rest are marked Coming soon.

Live

AI Receptionist

Answers the phone and books straight into Dentrix Ascend.

  • Books, reschedules and cancels live
  • Warm transfer to your desk
Live

Treatment Coordinator

A patient's whole chart, rendered as one page they can read.

  • Red, amber, green urgency
  • Priced from your fee schedules
Live

Outbound Calls

Bastaa calls patients who are due.

  • Recare today. Authorizations and open treatment plans next.
Live

Insurance

Eligibility checked before the patient sits down.

  • Real-time eligibility in Dentrix Ascend
  • Deductible & annual max
Coming soon

Billing

Claim review before the claim goes out.

Coming soon

X-Ray Diagnostics

The same treatment plan, built from a patient's x-rays.

Numbers

Run your numbers.

Formulas, not measured results. Adjust the assumptions and watch the model update.

Your inputs

Form packets assume 80% of bookings are new patients, at 8 minutes per booking and 15 minutes per form packet handled.

Live model
Call funnel
Inbound calls600
Bookings180
Booked after hours45
Hours saved / month

60.0

Booked after hours

45

Revenue recovered after hours

$11,250

After-hours bookings × average visit value. Worded as recovered, since it is revenue the desk could not have taken while closed.

Example month, one clinic

About 80 front-desk hours a month, per clinic

180 bookings × 8 min + 60 reschedules × 5 min + 40 cancellations × 5 min + 90 confirmations × 3 min + 120 questions × 3 min + 150 form packets × 15 min ≈ 4,820 minutes, about 80 hours. Not a measured result.

This shows the shape of the saving, not a report of one. Your own number follows your call volume.

Practices on Bastaa

Who runs on Bastaa

  • Practice nameCity, StatePlaceholder
    Review text from the practice goes here.
  • Practice nameCity, StatePlaceholder
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  • Practice nameCity, StatePlaceholder
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Contact UsSetup runs on the Dentrix Ascend organization you already have.